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Scheduling

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OM Scheduling is a FREE service to adjusters, employers, and nurse case managers who need expedient efficient appointment scheduling for injured employees with the best specialty physicians. Adjuster, Employers, and case managers utilize OM Scheduling knowing the OM Panel of Specialty Physicians each demonstrate expertise in their specialty area and proficiency in workers’ compensation guidelines and best practice protocols.

WORKING IN PARTNERSHIP WITH ADJUSTERS, NURSE CASE MANAGERS, AND EMPLOYERS

Here are eight things everyone

should know about OM 

  • OM Works in Partnership with Employers, Adjusters, Nurse Case Managers, TPAs, Insurance Carriers, and other Healthcare Professionals

 

  • OM provides customer service and continuous support to all in partnership and helps identify and resolve any issues that come up between the OM Specialty Physician or Medical Provider and any Employer, Adjuster, or Nurse Case Manager at any time. Through OM’s customer service audits, and through open feedback received, immediate action is taken to resolve issues and repair any relationships that may have been impacted resulting from any issue or problem.

  • OM provides continuous support to adjusters, nurse case managers, and employers by obtaining work status information, medical notes, scheduling calls with Providers, and anything else needed. FREE-OF-CHARGE 

 

  • OM helps Specialty Medical Providers understand and maintain compliance with Workers’ Compensation guidelines and best practice protocols to help Injured Employees achieve the best outcomes possible.

 

  • OM is an extended service of each Provider on OM’s Directory of Specialty Medical Providers which includes contracted physicians. OM is NOT a NETWORK. 

  • OM has a longstanding highly respected reputation for ensuring its contracted Specialty Physicians and Medical Providers are the best in their areas of expertise and consistently follow Workers’ Compensation guidelines and best practice protocols. By providing much-needed education in Workers’ Compensation, formal training, and continuous support. 

  • OM’s fast track department is FREE-OF-CHARGE and designed to give Employers, Adjusters, and Case Managers direct access to a large directory of qualified Providers that treat industrial injuries and understand the workers' compensation system and participate in ALL MAJOR NETWORKS. 

  • OM Providers participate in formal structured workers' compensation training programs to become OM certified "WorkCompReady" Providers ensuring workers’ compensation professionals a smooth process and concise open communication among all involved with each injured employee.

Please note: We will ONLY schedule appointments with providers that are on the OM Directory

NEW CLAIMANT FORM

Claimant's Gender
FEEDBACK FORM

We encourage you to take a few moments to give us your feedback, whether good or bad. Feedback is critical to us as it helps us identify areas the providers and their staff need improvement. 

Should you require any immediate assistance, work notes, work statuses, follow-up appointments, or if you need assistance with DWC-25, etc. or work prefer to respond by telephone; please feel free to contact us at

1-866-640-4060. 

Other methods of feedback:
Confidential compliance hotline is always available at

1-866-640-4060

 

Please add any questions, comments, concerns, and/or suggestions you may wish to share with us.

Are your claimants/employee's seen timely?
Overall rating PoorFairGoodVery goodExcellent Overall rating
During each visit are the physicians completing the DWC-25 properly? Including:
  • diagnosis
  • treatment plan
  • noting and identifying specific restrictions, if any, and why the Injured Employee cannot return to work full duty
  • the causal relationship to the injury the date and time of the next appointment, if applicable
  • The Physician gives a completed copy of the DWC-25 to the Injured Employee
Overall ratingPoorFairGoodVery goodExcellent Overall rating
Are the Physician following protocols when writing a prescription for radiology, therapy, DME, orthotics, other services, etc.?
All/any restrictions must be very clearly specified on the DWC-25 relating 
to the Injured Employee’s ability to return to work either full or modified duty and why the restrictions are necessary:
Overall ratingPoorFairGoodVery goodExcellent Overall rating