OM works in partnership with employers, adjusters, nurse case managers, TPAs, insurance carriers, and other healthcare professionals. OM provides exceptional customer service and continuous support to all partners, helping to identify and resolve any issues that arise between OM doctors or medical providers and employers, adjusters, or nurse case managers.
Through OM’s customer service audits and open feedback channels, immediate action is taken to resolve issues and repair any relationships that may have been impacted. OM assists specialty medical providers in understanding and maintaining compliance with Workers’ Compensation guidelines and best practice protocols, ensuring the best possible outcomes for injured employees.
Whether it's marketing, reputation management, or education, OM's main objective is to provide much-needed education, training, and continuous support services. OM doctors become experts in Workers’ Compensation at all levels.
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